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About Us

The vision of HAP International is of a humanitarian system championing the rights and the dignity of disaster survivors.

The mission of HAP International is to make humanitarian action accountable to its intended beneficiaries through self-regulation, compliance verification and quality assurance certification.

The objectives of HAP International are to:

  • develop and maintain principles of accountability to beneficiaries through research, consultation, and collaboration
  • support members and potential members of HAP International in adhering to the principles of accountability to beneficiaries by providing training and advice
  • communicate, advocate, promote, and report on principles of accountability
  • monitor and report on implementation of HAP International's principles of accountability to beneficiaries and to accredit its members accordingly
  • assist members in finding solutions where concerns or complaints are raised about them

 

A Tearfund Beneficiary Reference Group, Kenya 2007

"The workshop was very educative, entertaining and was very well designed for adult learning."

Feedback from a participant from the HAP workshop on complaint and response mechanisms run for World Vision, Nairobi

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