About Us
The vision of HAP International is of a humanitarian system championing the rights and the dignity of disaster survivors.
The mission of HAP International is to make humanitarian action accountable to its intended beneficiaries through self-regulation, compliance verification and quality assurance certification.
The objectives of HAP International are to:
- develop and maintain principles of accountability to beneficiaries through research, consultation, and collaboration
- support members and potential members of HAP International in adhering to the principles of accountability to beneficiaries by providing training and advice
- communicate, advocate, promote, and report on principles of accountability
- monitor and report on implementation of HAP International's principles of accountability to beneficiaries and to accredit its members accordingly
- assist members in finding solutions where concerns or complaints are raised about them
A Tearfund Beneficiary Reference Group, Kenya 2007
"The workshop was very educative, entertaining and was very well designed for adult learning."
Feedback from a participant from the HAP workshop on complaint and response mechanisms run for World Vision, Nairobi