Learning and continual improvement
According to the last benchmark of the 2010 HAP Standard in Accountability and Quality Management (pdf, 777 Kb) the organisation learns from experience to continually improve its performance.
Evaluations tools
Sungi Cash for choice - Process Evaluation (2011). This report highlights how the Humanitarian Quality Management Committees and Community Accountability Committees of the organisation contributed to the monitoring and evaluation of programmes in the areas affected by the 2010 floods in Pakistan.
Harnessing the Power of Evaluation in Humanitarian Action (ALNAP, 2011). This paper focuses on strengthening institutional understanding, as well as capacities and processes, in order to better harness the power of evaluations in humanitarian action.
Quality Standards for Development Evaluation, Organisation for Economic Co-Operation and Development (OECD, 2010). The Network on Development Evaluation, a subsidiary body of the Development Assistance Committee at the OECD, has developed the Quality Standards for Development Evaluation, which identify the key pillars needed for a quality development evaluation process and product. They are intended for use by evaluation managers and practitioners.
Real-time evaluations of humanitarian action (ALNAP, 2009). This pilot guide is intended to help both evaluation managers and team leaders in commissioning, overseeing and conducting real-time evaluations of humanitarian operational responses. Drawing on a synthesis of existing good practices, it is intended as a flexible resource that can be adapted to a variety of contexts.
Lisa Henry DanChurchAid's Humanitarian Response Director speaking with women in Darfur. August 2009
"If the majority of aid agencies responding to the tsunami had in fact been able to draw on and apply the HAP standards, then I have no doubt that the quality and impact of the response would have been enormously improved.
I am delighted that this is now a possibility and that the next generation of disaster survivors will be even better served by humanitarian agencies."
Gareth Thomas MP - UK Under Secretary of State for International Development - 28 May 2008
