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HAP Standard Baseline Analysis

Purpose: An organisation development service that provides an in depth analysis of an agency's strengths and gaps against the HAP Standard. From headquarters to country programme sites, a wide range of stakeholders are consulted, including service recipients, partner representatives and staff in a cross section of roles. The baseline analysis is designed to assist agencies identify current good practice, along with areas for development and improvement, and therefore is an aid in planning and programme design. The baseline analysis also provides agencies intending to undergo a certification audit against the HAP Standard with detailed guidance for achieving this, and helps them to understand what to expect during an audit.

Components of the baseline: The baseline analysis includes:

  • The head office analysis, which aims to gather information on the agency as a whole - its governance and management systems, agency-wide policies, systems, decision-making processes and experience of practice in different programmes and countries.
  • The programme site analysis, which aims to verify how the agency's policies, systems and procedures actually work on the ground: what is known and adhered to; how projects are managed and delivered and how the agency's work is experienced by people receiving humanitarian assistance, affected communities and other stakeholders.

At head office and at the programme site, the HAP facilitator reviews documents, interviews stakeholders and observes practice. Detailed guidance is provided to agencies undertaking a baseline. The process commences with the head office baseline, with the programme site baseline undertaken as soon as it is practicable afterwards.

Guidelines: Agencies preparing for a Baseline Analysis against the HAP 2010 Standard can also download the Guidelines to Baseline Analysis.

 

Price Guide: Complete HAP Standard Baseline Analysis

(Head Office and one Programme site)

Swiss francs (CHF)

Full Members

Associate and Non-members

Standard rate

15,000 CHF

30,000 CHF

Small agency rate

7,500 CHF

N/A

Price Guide: Head Office only baseline analysis

Swiss francs (CHF)

Full Members

Associate and Non-members

Standard rate

7,500 CHF

15,000 CHF

Small agency rate

3,750 CHF

N/A

Price Guide: Programme site only baseline analysis

Swiss francs (CHF)

Full Members

Associate and Non-members

Standard rate

7,500 CHF

15,000 CHF

Small agency rate

3,750 CHF

N/A

 

* As noted, the prices for a baseline analysis are currently under review. For further details, please contact Barb Wigley at bwigley (at) hapinternational.org

For more details on this service and other services provided by HAP, please see the HAP Services and Price Guide. 

 

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"To my mind the stand out success of the Lanka Tsunami program was "Accountability".  It was obvious from the quantitative and qualitative evaluation data that the ops teams learned from, and worked hard to, include accountability standards into each implementation stage resulted in far greater community satisfaction and ownership with outputs. It was great to see happy stakeholders with realistic expectations being met rather than just people who woke up one day with a house, latrine or well (somewhat begrudgingly in some cases)."

Andrew Lanyon, Operations Director (Program Implementation) Lanka Tsunami Response Team, World Vision International

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