Accountability and Quality Management Workshop

Purpose: This workshop will be designed to meet specific aims using a range of interactive and dynamic modules that encourage discussion and debate, facilitate small and large group activities and draw on a range of media, including simulations and films.

Agencies request this workshop from HAP with a view to:

Introduce staff to the agency’s commitment to humanitarian accountability and HAP membership
Assist senior staff to make decisions regarding HAP membership or certification
Prepare staff for an upcoming baseline analysis against the HAP Standard
Train staff in practical application of the benchmarks in their specific context
Bring agency and implementing partner staff together to develop joint approaches to improving accountability

Topics: Depending on the needs of the requesting agency, some or all of the following topics will be covered during the workshop:

Different factors calling for improved accountability
Definition of accountability, concepts and principles of accountability and quality management
Differences and similarities between HAP and other quality and accountability initiatives
The HAP 2007 Standard in Humanitarian Accountability and Quality Management
Approaches to implement the HAP Standard
The HAP Certification and its benefits

This is a flexible workshop package, which can be tailored to cover a half day or up to three days. The price guide below is for a one-day workshop.

Price Guide: Accountability & Quality Management Workshop
Swiss francs	Full Members	Associate and Non-members
Standard rate	1,000 CHF	2,000 CHF
Small agency rate	500 CHF	1,000 CHF

For more details on this service and other services provided by HAP, please see the HAP Services and Price Guide.

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