HAP International
  • Text size:
  • Normal
  • Large
  • Extra large
  • Join
  • Certify
  • Complain
  • Contact us
  • FAQ
  • Links
  • Sitemap
  • News
  • Home
  • Services
    • Basic accountability
      • Accountability and Quality Management Workshop
    • Advanced accountability
    • Certification
    • Complaints Handling
    • Field Support
    • Peer Support
  • Standards
  • Resources
  • Membership
  • Donors
  • About Us
  • Quality and Accountability Initiatives

 

Accountability and Quality Management Workshop

Purpose: This workshop will be designed to meet specific aims using a range of interactive and dynamic modules that encourage discussion and debate, facilitate small and large group activities and draw on a range of media, including simulations and films.

Agencies request this workshop from HAP with a view to:

  • Introduce staff to the agency’s commitment to humanitarian accountability and HAP membership
  • Assist senior staff to make decisions regarding HAP membership or certification
  • Prepare staff for an upcoming baseline analysis against the HAP Standard
  • Train staff in practical application of the benchmarks in their specific context
  • Bring agency and implementing partner staff together to develop joint approaches to improving accountability

Topics: Depending on the needs of the requesting agency, some or all of the following topics will be covered during the workshop:

  • Different factors calling for improved accountability 
  • Definition of accountability, concepts and principles of accountability and quality management 
  • Differences and similarities between HAP and other quality and accountability initiatives 
  • The HAP 2007 Standard in Humanitarian Accountability and Quality Management
  • Approaches to implement the HAP Standard 
  • The HAP Certification and its benefits

This is a flexible workshop package, which can be tailored to cover a half day or up to three days. The price guide below is for a one-day workshop.

Price Guide: Accountability & Quality Management Workshop

Swiss francs

Members

Non-members

Standard rate

     1,000 CHF

2,000 CHF

Small agency rate

    500 CHF

1,000 CHF

 

For more details on this service and other services provided by HAP, please see the HAP Services and Price Guide Booklet.

Back to services list

Norwegian Church Aid, Childcare workshop, Darfur, August 2009

Where there is power let there be accountability

Adrian Henriques, Professor of Accountability at Middlesex University, UK quoted in Are NGOs doing enough to make themselves accountable, Ethical Corporation Magazine, August 2007.

© HAP International 2010 | Contact us | Privacy policy