Certification
When an agency is "HAP certified" it means that it has been assessed for compliance with the HAP Standard in Accountability and Quality Management (pdf, 777 Kb) by an independent audit. Certified agencies can display the HAP certification logo.
Certification is granted for a three year period subject to a compliance verification audit and a mid-term monitoring:
- Certification audit: This involves interviews with staff, partners and disaster survivors and includes direct observation of operational practises. There are three components:
- Document review
- Head office visit
- At least one programme site visit
- Mid-term progress audit: This takes place approximately 18 months after the certification audit. It focuses upon the Corrective Action Recommendations agreed with the agency at the time of the certification audit.
Agencies wishing to be certified by HAP must first enrol in the certification scheme. This is a simple on-line procedure.
To see the full list of current HAP Certified agencies please visit our Registers page
For further information on the HAP certification process, download the HAP Guide to Certification.
Back to services list Enrol
.jpg)
Reviewing communication channels, Kenya August 2007
"Accountability is not rocket science. Have community expectations been understood, were they built into the design and implementation process, did we deliver on them, were they provided opportunity for input into the projects and did we avoid doing harm in the process? Simple, but hard to get the ops teams to consistently do this without the frameworks and the people. The inclusion of a Humanitarian Accountability Team and the HAP framework in our program made this more than possible. I would never go into another emergency response without an Humanitarian Accountability Team. The value added to this program was tremendous."
Andrew Lanyon, Operations Director (Program Implementation) Lanka Tsunami Response Team, World Vision International
