Certification
Introducing certification
An agency certified against the HAP Standard means that it has been examined and tested through a formal third party independent system against the benchmarks and requirements contained within the HAP Standard and found to be in compliance.
The audit verification process includes:
1. Head Office and Field Site Document Review
2. Head Office and Field Site Verification Interview of staff, partners and disaster survivors.
3. Direct observation of good practice as specified in the agency Humanitarian Accountability Framework.
Thus the process, the methodologies and the project outputs are examined to ensure they meet the HAP Humanitarian Accountability and Quality Management Standard (2007). Agencies found to be in compliance will be able to use the HAP certified logo.
HAP certification allows agencies to demonstrate their achievements in accountability and quality management in a process developed and recognised by humanitarian peers. It is a commitment - voluntarily made - of the centrality of beneficiaries to an agency's humanitarian work.
"Why should we become a member of HAP? What do we get out of it? It is important to exercise leadership within the humanitarian sector. We must convince each other and the outside world that we do not shy away from monitoring and reporting. This new organization will provide the right forum for achieving accountability standards together."
Raymond Johansen, former Secretary General, Norwegian Refugee Council (Flyktningerådet)