Designing an Accountability Framework
Purpose: Designed for agencies that have enrolled in the HAP Certification scheme, this practical workshop assists staff with delegated responsibility for drafting their agency’s Accountability Framework to engage key colleagues and to formulate a first draft.
Format: A one day workshop, including a brief background presentation to assist in contextualising the Framework, followed by facilitation to collectively write a relevant and functional Framework that accurately reflects the agency’s quality commitments.
Participants will be guided in preparatory work prior to the workshop, in order to ensure that relevant information is available. Written or verbal feedback can also be provided subsequent to the workshop as the framework is finalised.
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Price Guide: Designing an Accountability Framework
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Swiss francs (CHF)
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Members
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Non-members
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Standard rate
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1,000 CHF
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2,000 CHF
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Small agency rate
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500 CHF
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1,000 CHF
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For more details on this service and other services provided by HAP, please see the HAP Services and Price Guide Booklet.
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Staff reviewing practice as part of a guided self-assessment against the HAP Standard, Sri Lanka Sept 2009
"The workshop was very educative, entertaining and was very well designed for adult learning."
Feedback from a participant from the HAP workshop on complaint and response mechanisms run for World Vision, Nairobi
